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Communication Download PDF
Course Aim

Whilst providing care, to be able to communicate with residents and colleagues ensuring that information is communicated effectively.

Learning Outcomes
By the end of this course you will be able to:
  • Understand what Communication is
  • Understand the barriers of communication and how to break them down
  • Be aware of the impact communication has on those you are caring for
  • Know of different ways to communicate
  • Know when to use the different types of communication
  • Understand that listening is an important type of communication
  • Understand the importance of checking and clarifying information
  • Be aware of the differences in formal and informal communication
  • Know how to write a good report
  • Apply the rules surrounding information sharing
  • Know the exceptions to these rules
  • Be aware of the types of documents that hold confidential data
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Communication

This course is aimed at people who are looking to improve their communication skills

E-Learning

22 Mins

£12.00 inc. VAT
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Coronavirus for Health Care Workers Download PDF
Course Aim

To provide awareness of coronavirus, its symptoms and provide guidance on minimising its spread

Learning Outcomes
By the end of this course you will:
  • Be aware of some background information regarding coronaviruses
  • Know how COVID-19 is different to flu
  • Be aware of how the infection is spread
  • Recognise some symptoms of COVID-19 infection
  • Identify ways to minimise the spread of infection
  • Understand some precautions that can be taken to prevent its spread
  • Be able to demonstrate good hand washing technique
  • Recognise the importance of using correct PPE
  • Be aware of good Nutrition and Hydration
  • Understand your responsibilities
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Coronavirus for Health Care Workers

For people who want to be more aware of coronavirus, its symptoms and gain guidance on minimising its spread

E-Learning

45 Mins

FREE!
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Duty of Candour Download PDF
Course Aim

To be able to recognise the need to be honest and apologise when working within care

Learning Outcomes
By the end of this course you will:
  • Understand what Duty of Candour means
  • Recognise when Duty of Candour needs to be used
  • Be aware of some examples of incidents where Duty of Candour applies
  • Know how to implement Duty of Candour within a care environment
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Duty of Candour

For people care for others and need to recognise the need to be honest and apologise when working within care

E-Learning

10 Mins

FREE!
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Duty of Care Download PDF
Course Aim

To understand your obligations to Duty of Care

Learning Outcomes
By the end of this course you will be able to:
  • Know what your duty of care is and with who
  • Understand the definitions used in Duty of Care
  • Know which legislations relate to Duty of Care and why
  • Be aware of your responsibilities and your employers
  • Understand the importance of an individuals right to live independently whist keeping them safe from harm
  • Know how to deal with comments and complaints
  • Understand that mistakes happen and follow procedure to prevent further mistakes
  • Recognise why conflict happens and how to deal with the individual and situation
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Duty of Care

This course is aimed at anyone who is responsible for caring for vulnerable individuals

E-Learning

20 Mins

£12.00 inc. VAT
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Equality and Diversity Download PDF
Course Aim

To recognise and appreciate the differences of the people we care for and provide care that is fair and gives equal opportunity to everyone.

Learning Outcomes
By the end of this course you will:
  • Know the responsibilities of employees and employers
  • Know what beliefs, values, and attitudes are
  • Understand what is meant by equality, diversity, inclusion and discrimination
  • Know the legislation in place covering Equality & Diversity
  • Know each of the protected characteristics
  • Understand the different forms of discrimination, and how they can occur
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Equality and Diversity

This course is aimed at all in the workplace, so they can champion equality and tackle discrimination

E-Learning

35 Mins

£12.00 inc. VAT
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Fire Safety Awareness Download PDF
Course Aim

To understand responsibilities and protocol regarding Fire Safety

Learning Outcomes
By the end of this course you will:
  • Understand what is meant by Fire Safety
  • Recognise the common causes of fire
  • Be aware of the legislation surrounding Fire Safety
  • Understand methods of preventing fires
  • Recognise the importance of PAT testing
  • Know how to keep electrical items safe to use
  • Identify fire risks and hazards
  • Know how to undertake a Fire Risk Assessments
  • Understand how to create and implement a Personal Emergency Evacuation Plan
  • Recognise the importance of reporting fire risks
  • Understand how fire safety equipment operates
  • Know how to respond to a fire
  • Understand the roles and responsibilities of Fire Marshals
  • Know how to implement Full and Zonal Evacuations
  • Recognise the importance of Fire Drills
  • Recognise the consequences of poor fire safety
  • Know your responsibilities and those of your employer
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Fire Safety Awareness

This course is aimed at all those in the workplace

E-Learning

50 Mins

£12.00 inc. VAT
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Food Safety Download PDF
Course Aim

To safely provide support in the kitchen during food preparation and food serving

Learning Outcomes
  • Recognise the symptoms of food-borne illnesses
  • Be aware of who is at risk
  • Understand which foods are high-risk
  • Know the wider impact of food-borne illnesses
  • Be aware of the legislation underpinning food safety
  • Recognise hazards that can make food unsafe
  • Know what anaphylaxis is
  • Recognise common allergens
  • Be aware of ways to keep food safe from allergen cross contamination
  • Be aware of the different types of food pests
  • Know how to prevent pests
  • Recognise the signs of pests
  • Know how to keep food clean and uncontaminated
  • Understand how to wash hands effectively
  • Know the 'Danger Zone'
  • Understand how to store foods safely
  • Be aware of the roles and responsibilities
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Food Safety

This course is aimed at anyone working in care who may handle food

E-Learning

70 Mins

£12.00 inc. VAT
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Health and Safety Awareness Download PDF
Course Aim

To understand responsibilities and protocol regarding Health and Safety.

Learning Outcomes
By the end of this course you will:
  • Understand what Health and Safety means
  • Know your responsibilities and those of your employer
  • Understand the relevant Health and Safety legislations
  • Be aware of tasks that will require special training
  • Be aware of common accidents and sudden illnesses
  • Know what to do in an emergency
  • Understand how to create a Risk Assessment
  • Understand methods of working safely with hazardous materials
  • Know methods and procedures to prevent fires
  • Recognise the symptoms, causes and treatment for work related stress
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Health and Safety Awareness

This course is aimed at all those working in professional settings

E-Learning

45 Mins

£12.00 inc. VAT
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Infection Control Download PDF
Course Aim

To be able to contain and control infections effectively within Care Home Settings

Learning Outcomes
By the end of this course you will:
  • Understand the different kinds of pathogen
  • Be aware of how pathogens spread through the chain of infection
  • Know how outbreaks are problematic in a care home environment
  • Recognise the symptoms, controls and treatment regarding the common infections within care homes
  • Be aware of the legislations in place regarding controlling infections
  • Know the roles and responsibilities of employers and care staff
  • Understand the protocols in place with an outbreak occurs
  • Recognise the procedures that must be undertaken when admitting a new resident
  • Know how to undertake a deep clean
  • Recognise good hand hygiene habits
  • Know the steps to take to effectively wash hands
  • Understand the importance and use of PPE
  • Be aware of the best practice regarding Barrier Nursing
  • Know how to handle contaminated and dangerous materials
  • Explore the possible outcomes of poorly controlled infections
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Infection Control

This course is aimed at all those who work in care environments

E-Learning

50 Mins

£12.00 inc. VAT
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Information Governance and Caldicott Download PDF
Course Aim

To provide care whilst protecting the data of anyone you come into contact with and ensure that patient data is only shared in accordance with the Seven Caldicott Principles.

Learning Outcomes
By the end of this course you will be able to:
  • Know what Information Governance is
  • Know who and what is protected
  • Recognise the difference between personal and sensitive data
  • Understand the Caldicott Principles
  • Understand of the roles and responsibilities of all Data Controllers
  • Be aware of ways to manage and secure data
  • Know when your duty to confidentiality can be overridden
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Information Governance and Caldicott

This course is aimed at staff who have access to other people's personal information

E-Learning

21 Mins

£12.00 inc. VAT
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Living with Dementia Download PDF
Course Aim

To be able to provide effective care for those Living with Dementia

Learning Outcomes
By the end of this course, you will:
    • Recognise the common symptoms of Dementia
    • Know some relevant legislation protecting those living with Dementia
    • Understand the areas of the brain affected by Dementia
    • Understand the common causes of Dementia
    • Recognise the different stages of Dementia
    • Understand Behaviours of Concern and how to meet a Person’s needs
    • Recognise the importance of caring for and supporting those Living with Dementia
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Living with Dementia

This course is aimed at anybody providing care to those living with Dementia

E-Learning

45 Mins

£12.00 inc. VAT
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Manual Handling Update Download PDF
Course Aim

To know how to safely carry out manual handling tasks putting safety first for you and others.

Learning Outcomes
By the end of this course you will:
  • Know what manual handling is
  • Know the relevant legislation around manual handling
  • Be aware of both employees and employers’ responsibilities
  • Know of the basic anatomy and function of the spine
  • Be familiar with common back problems
  • Understand ergonomics and fitting the task to the person
  • Know the correct manual handling techniques for lifting, pulling and pushing
  • Know how to ask somebody to perform a lift
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Manual Handling Update

For people who need to know how to safely carry out manual handling tasks, putting safety first for you and others

E-Learning

35 Mins

£12.00 inc. VAT
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MCA and DoLS Download PDF
Course Aim

To apply the Mental Capacity Act Principles into the care you provide to those with a mental health condition or living with dementia

Learning Outcomes
By the end of this course you will:
  • Be up to date with current statistics surrounding mental capacity
  • Know what the MCA is, why it’s important and who it affects
  • Know how to identify someone with a lack of capacity
  • Be aware of the key legislation surrounding mental capacity
  • Know the boundaries involved when caring for someone with a lack of capacity
  • Recognise how to help individuals make informed choices
  • How to risk assess a person’s choices
  • Recognise what “best interests” are and how to use the checklist provided
  • Know the 5 core principles of MCA
  • Know how and when to assess capacity
  • Be aware of the two-stage functional test for capacity
  • Be familiar with the standard authorisation process
  • Understand how to restrict and restrain in a person’s best interest
  • Know how to write Care Plans for individuals that lack capacity
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MCA and DoLS

This course is aimed at people caring for individuals who lack the capacity to make decisions

E-Learning

35 Mins

£12.00 inc. VAT
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Nutrition & Hydration Download PDF
Course Aim

By the end of the course you will be able to support residents with their nutrition and hydration

Learning Outcomes
By the end of this course you will:
  • Recognise the importance of good nutrition and hydration
  • Know the latest facts and statistics surrounding nutrition & hydration
  • Recognise the signs and symptoms of malnutrition
  • Be aware of the causes of malnutrition
  • Know how to calculate someone's BMI
  • Know why you would need someone's MUST score
  • Understand the 5 MUST steps to establish the correct Action Plan
  • Be familiar with the 5 food groups
  • Understand the philosophy behind the Eatwell Guide
  • Be familiar with foods that should be avoided
  • Recognise signs and symptoms of dehydration
  • Be aware of strategies to maintain hydration
  • Recognise common conditions that could affect nutrition
  • Know your own and your employers responsibilities
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Nutrition & Hydration

For people who are required to support residents with their nutrition and hydration

E-Learning

45 Mins

£12.00 inc. VAT
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Oral Health Download PDF
Course Aim

To be able to provide effective oral care for your residents

Learning Outcomes
By the end of this course you will:
  • Recognise the impact of poor oral health care
  • Be aware of the statistics of oral care in care homes
  • Understand the roles and responsibilities of Carers regarding oral health
  • Recognise the importance of the mouth and teeth
  • Be aware of the anatomy of the mouth and teeth
  • Recognise common mouth problems and how they are treated
  • Know how to support residents with their oral hygiene
  • Know of correct methods for cleaning teeth
  • Understand how certain medical conditions can complicate oral hygiene
  • Recognise the importance of well-fitting dentures
  • Understand how to support residents with their dentures
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Oral Health

This course is aimed at people who provide oral care for residents in a care setting

E-Learning

30 Mins

£12.00 inc. VAT
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Privacy and Dignity Download PDF
Course Aim

To care for people whilst respecting privacy, promoting choice and maintaining dignity

Learning Outcomes
By the end of this course you will:
  • Understand what Privacy & Dignity mean in a healthcare setting
  • Be aware of the importance of person-centred dignity
  • Recognise the importance of maintaining dignity for someone living with dementia
  • Understand the importance of a resident's personal space
  • Know how to gain trust and confidence by maintaining confidentiality
  • Understand your responsibilities regarding safeguarding, and when it's OK to break confidence
  • Understand the factors that shape personal choices
  • Be aware of the importance of mental capacity within a care setting
  • Know how to help residents maintain independence and make informed choices
  • Know how to conduct a risk assessment
  • Understand the importance of making sure that residents are active participants in their care
  • Know the key principles of self-care
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Privacy and Dignity

This course is aimed at those working in residential care

E-Learning

20 Mins

£12.00 inc. VAT
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Safeguarding Adults at Risk Download PDF
Course Aim

To be able to care for adults at risk, keeping them safe from harm and abuse.

Learning Outcomes
By the end of this course you will:
  • Understand who safeguarding is aimed at
  • Know who an adult at risk is
  • Know whose responsibility it is to safeguard
  • Understand risk factors for abuse
  • Understand the relevant legislation
  • Be aware of all the different types of abuse
  • Recognise signs of abuse
  • Recognise a potential abuser
  • Understand disclosure and whistleblowing procedures
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Safeguarding Adults at Risk

This course is aimed at those caring for adults that are at risk of abuse

E-Learning

50 Mins

£12.00 inc. VAT
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Safeguarding Children Download PDF
Course Aim

To be able to work with children in either an authoritative or educational capacity, keeping them safe from abuse. To also be able to identify any abuses taking place and to know the appropriate action to take.

Learning Outcomes
By the end of this course you will:
  • Know what safeguarding and child protection is
  • Understand who safeguarding is aimed at and who is responsible for it
  • Be aware of who abusers are
  • Be aware of various legislation surrounding safeguarding and child protection
  • Know what risk factors and protective factors are
  • Be aware of some of the indicators of child abuse
  • Know the different types of abuse
  • Understand how to report abuse
  • Be aware of how to disclose information regarding child abuse
  • Be aware of why people don't always report abuse
  • Know about the 'Every Child Matters' policy
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Safeguarding Children

This course is aimed at people who work, or come into regular contact, with children

E-Learning

45 Mins

£12.00 inc. VAT
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Safer People Handling Update Download PDF
Course Aim

To be able to manoeuvre people safety using equipment where appropriate

Learning Outcomes
By the end of this course you will:
  • Be aware of health issues that may necessitate support
  • Be aware of the need to follow good infection control procedures
  • Understand how to manoeuvre residents with dignity
  • Know the importance of promoting independence
  • Recognise the need for clear communication
  • Know techniques used for assisted walking
  • Know techniques for moving a person from sitting to standing
  • Recognise the signs that a person might be falling
  • Be aware of some ways to deal with a falling person
  • Be aware of reasons why a person may need moving in bed
  • Know how to move a person in bed
  • Know how to apply a slide sheet
  • Understand the safety checks to be performed before hoisting
  • Know how to use a hoist and sling
  • Understand how to manoeuvre people safely using a hoist
  • Understand roles and responsibilities
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Safer People Handling Update

This course is aimed at all those who are experienced in safely moving people in their care

E-Learning

45 Mins

£12.00 inc. VAT
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Mandatory Course Bundle for Care Staff Download PDF
Course Aim

Gain an understanding of 14 mandatory care related subjects.

Learning Outcomes
By the end of these courses you will understand:
    1. Basic Life Support Theory
    2. Communication in care
    3. Coronavirus
    4. Duty of Care
    5. Fire Safety
    6. Food Safety
    7. GDPR and Data Protection
    8. Infection Control
    9. Manual Handling Theory
    10. MCA & DoLS
    11. Nutrition & Hydration
    12. Safeguarding Adults
    13. Safer People Handling Theory
    14. Person Centered Care
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Mandatory Course Bundle for Care Staff

Gain an understanding of 14 mandatory care related subjects.

E-Learning Bundle

£50.00 inc. VAT
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Unlimited Course Bundle for Care Staff Download PDF
Course Aim

Gain an understanding of all mandatory and other care related courses. These subjects will be available for you to run for 12 months as many times as you like.

Learning Outcomes
By the end of these courses you will understand these subjects from the Mandatory Course Bundle:
    • Basic Life Support Theory
    • Communication in care
    • Coronavirus
    • Duty of Care
    • Fire Safety
    • Food Safety
    • GDPR and Data Protection
    • Infection Control
    • Manual Handling Theory
    • MCA & DoLS
    • Nutrition & Hydration
    • Person Centred Care
    • Safeguarding Adults
    • Safer People Handling Theory
Plus all our additional care related courses, for instance:
    • Adult Support & Protection
    • Adults with Incapacity
    • Anaphylaxis
    • Child Sexual Exploitation
    • Diabetes Advanced Care
    • Diabetes Awareness
    • Duty of Candour
    • Equality & Diversity
    • Health & Safety
    • IDDSI and Dysphagia
    • Medication Awareness
    • Oral Health
    • PPE in Care Homes
    • PPE in Home Care
    • PPE in Hospitals
    • Privacy & Dignity
    • Safeguarding Children
    • Stress at Work
    • And many more as and when they are made available….
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Unlimited Course Bundle for Care Staff

Gain an understanding of all mandatory and other care related courses. These subjects will be available for you to run for 12 months as many times as you like.

E-Learning Bundle

£90.00 inc. VAT
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